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Terms of Service

Last Updated: January 28, 2026

1. Acceptance of Terms

Welcome to Softdaemon. These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including but not limited to SodaPOS, AI Ordering System, AI Booking System, Online Document Sign, and custom software development services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Definitions

  • "Softdaemon," "we," "us," or "our" refers to Softdaemon and its affiliates
  • "You" or "Customer" refers to the individual or entity using our Services
  • "Services" refers to all products, software, applications, and services provided by Softdaemon
  • "Content" refers to text, graphics, images, software, code, and other materials
  • "User Data" refers to any data, information, or content you submit or upload through our Services

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, fraudulent, or violates these Terms.

5. Use of Services

5.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business purposes.

5.2 Restrictions

You agree not to:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer, decompile, or attempt to extract source code from our Services
  • Use the Services for any illegal, harmful, or unauthorized purpose
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems to access the Services without permission
  • Remove or alter any proprietary notices or labels on the Services
  • Use the Services to compete with Softdaemon or create similar products
  • Transmit viruses, malware, or other harmful code
  • Violate any applicable laws, regulations, or third-party rights

6. User Data and Content

6.1 Your Data

You retain all rights to your User Data. By submitting User Data to our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Data solely for the purpose of providing and improving our Services.

6.2 Data Security

We implement industry-standard security measures to protect your User Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backup copies of your User Data. We are not liable for any loss or corruption of User Data.

7. Fees and Payment

Certain aspects of our Services may require payment of fees. By using paid Services, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Provide current, complete, and accurate billing information
  • Update billing information promptly to avoid service interruption
  • Pay all charges incurred under your account

All fees are non-refundable unless otherwise stated in writing or required by law. We reserve the right to change our fees with reasonable notice. Failure to pay may result in suspension or termination of Services.

8. Subscription and Renewal

Subscription-based Services will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for renewal fees. You may cancel your subscription at any time through your account settings or by contacting us.

9. Intellectual Property Rights

9.1 Our Rights

All intellectual property rights in the Services, including software, designs, graphics, text, and trademarks, are owned by or licensed to Softdaemon. Nothing in these Terms grants you any right to use our trademarks, logos, or other brand features.

9.2 Custom Development

For custom software development projects, intellectual property ownership will be specified in separate written agreements. Unless otherwise agreed, we retain ownership of any pre-existing intellectual property and general methodologies.

10. Third-Party Services and Links

Our Services may integrate with or contain links to third-party services, websites, or applications. We are not responsible for and do not endorse any third-party services. Your use of third-party services is governed by their respective terms and privacy policies.

11. Warranties and Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Services will meet your requirements or expectations
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Services will be accurate or reliable
  • Any errors in the Services will be corrected

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOFTDAEMON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Softdaemon and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Data or content

14. Term and Termination

14.1 Term

These Terms commence when you first access the Services and continue until terminated by either party.

14.2 Termination by You

You may terminate these Terms at any time by discontinuing use of the Services and closing your account.

14.3 Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if:

  • You violate these Terms
  • Your use poses a security risk or threatens our systems
  • You fail to pay applicable fees
  • We discontinue the Services or specific features

14.4 Effect of Termination

Upon termination, your right to use the Services immediately ceases. We may delete your account and User Data, though we may retain certain information as required by law or legitimate business purposes.

15. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of using the Services. This obligation survives termination of these Terms.

16. Service Level and Support

We strive to provide reliable Services with minimal downtime. However, we do not guarantee uninterrupted availability. Support options and response times vary by service tier and are described in separate service level agreements when applicable.

17. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating any legal proceeding, you agree to first contact us to attempt to resolve any dispute informally. We will work in good faith to resolve the dispute.

18.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Dallas, Texas, United States.

18.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Softdaemon regarding the Services.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

20.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

20.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or network failures.

20.6 Export Compliance

You agree to comply with all applicable export and import laws and regulations in your use of the Services.

21. Contact Information

If you have any questions about these Terms, please contact us at:

Softdaemon
Dallas, TX 75201
Email:
Phone:

22. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

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