Privacy Policy

1. Introduction

Softdaemon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SodaPOS, AI Ordering System, AI Booking System, and custom software development services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter or communications
• Request information about our products or services
• Register for an account or use our software applications
• Communicate with us via email, phone, or other channels

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Payment and billing information
• Professional information and preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and search terms
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, business partners, or public databases, which we may combine with other information we have about you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your requests and transactions
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and customer service requests
• Communicating with you about products, services, offers, and events
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and security threats
• Personalizing and improving your experience
• Facilitating contests, sweepstakes, and promotions
• Complying with legal obligations and enforcing our policies

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety
• With Your Consent: When you have given us explicit permission to share your information
• Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured, machine-readable format
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your personal information
• Withdraw Consent: Withdraw your consent at any time where we rely on consent

To exercise these rights, please contact us at the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to show relevant advertisements

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after changes are posted constitutes your acceptance of such changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Softdaemon
Dallas, TX 75201
Email: Click to reveal
Phone: Click to reveal

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You also have the right to lodge a complaint with a supervisory authority.